Settings

Clinic & branches

+ Add branch

Organisation name *

Name in Urdu

Owner

NTN

STRN / PRA no.

Helpline

Letterhead logo

M+

carewell-logo.png · 512×512 · used on prescriptions, reports and receipts

Replace

Branch	Address	Timings	Facilities	Status
DHA Phase 5	Plot 22-C, Khayaban-e-Iqbal, Lahore	Mon–Sat · 9 am – 10 pm	OPD Lab Pharmacy	Active	Edit
Gulberg III	54-B, Main Boulevard, Lahore	Mon–Sat · 10 am – 9 pm	OPD Pharmacy	Active	Edit
Johar Town	118-R1, Johar Town, Lahore	Mon–Sat · 4 pm – 10 pm	OPD Sample collection	Active	Edit

Doctors & schedules

+ Add doctor

Doctor	PMDC no.	Fee new	Fee follow-up	Free follow-up	Booking mode	Sessions
AS Dr. Ayesha Siddiqui MBBS, FCPS (Family Med.)	48213-P	2,000	1,200	Within 7 days	Time slots · 10 min	Mon–Sat 9–2	Schedule
HQ Dr. Hamza Qureshi MBBS, FCPS (Paeds)	53902-P	2,500	1,500	Within 10 days	Time slots · 12 min	Mon–Sat 10–3	Schedule
SM Dr. Sana Malik MBBS, MCPS, FCPS (Gyn/Obs)	41877-P	3,000	2,000	Within 7 days	Time slots · 15 min	Mon–Fri 11–4	Schedule
UT Dr. Usman Tariq MBBS, FCPS (Medicine)	39114-P	2,500	1,500	Within 14 days	Session + token · cap 40	Mon–Sat 5–9 pm	Schedule
FN Dr. Fatima Noor MBBS, FCPS (Derm)	55620-P	3,500	2,000	None	Time slots · 20 min	Tue, Thu, Sat 12–6	Schedule

Services & price lists

Default price listEngro Fertilizers (panel)Jubilee Life (TPA)Staff concessionImport Excel

Code	Service	Category	Default (Rs)	Engro	Jubilee	Stock used
CON-GP	Consultation · Family medicine	Consultation	2,000	1,600	1,800	—
PRC-NEB	Nebulisation	Procedure	600	500	600	Neb kit ×1, Ventolin resp. 2.5 ml
PRC-DRS	Dressing (small)	Procedure	800	700	800	Gauze ×2, Pyodine 10 ml
INJ-IM	Injection IM/IV (administration)	Procedure	300	250	300	Syringe 5cc ×1
DX-ECG	ECG 12-lead	Diagnostics	1,200	1,000	1,100	ECG paper
DX-USG	Ultrasound abdomen	Imaging	3,500	3,000	3,200	—
PKG-ANC	Antenatal package (monthly)	Package	9,500	—	—	—

Roles & permissions

+ Custom role

Permission	Owner	Branch mgr	Doctor	Nurse	Reception	Pharmacist	Lab tech	Accountant
patient:create / edit
clinical_note:read
prescription:sign
lab_result:verify
invoice:discount > 10%
invoice:refund
stock:adjust
day_close:approve
patient:export
reports:financial

Doctors see only their own patients' notes by default. Permissions apply per branch.Doctor sees own patients only

Print templates

Prescription · A5

PreviewUrdu on

Lab report · A4

Preview

Receipt · 80 mm

Preview

24

Token slip · 80 mm

Preview

Numbering series

Per branch · resets shown

Document	Format	Next number	Resets
MRN (patient)	{BR}-{SEQ5}	10-25119	Never
Token	{DOC}-{SEQ}	A-24	Daily, per doctor session
Invoice	INV-{YY}{MM}-{SEQ5}	INV-2610-04182	Monthly
Lab accession	L{YY}{DDD}-{SEQ4}	L26286-0093	Daily
Prescription	RX-{SEQ6}	RX-118204	Never
GRN	GRN-{YY}-{SEQ4}	GRN-26-0412	Yearly

Tax & e-invoicing

Off by default

Enable only if required for your branch

Healthcare services are taxed differently in each province (some cosmetic/laser services are taxable). Ask your tax adviser before turning this on.

FBR POS real-time invoicing

Sends each invoice to FBR and prints the FBR invoice number + QR

Punjab Revenue Authority (PRA)

Provincial sales tax on services · per-service tax rate

Sindh Revenue Board (SRB)

For branches in Sindh

Integrations

W

WhatsApp Business

Cloud API · +92 42 3571 0000

Connected

S

SMS gateway

Masking "CAREWELL"

Connected

J

JazzCash

Hosted checkout · merchant MC-48210

Connected

E

Easypaisa

Payment links & QR

Connect

R

Raast QR

Via bank / PSP · instant P2M

Connect

L

Lab analyzer bridge

ASTM / HL7 · on-premise agent

Coming soon

Subscription & usage

Pro · renews 1 Nov 2026

Doctors

10 / 15

Branches

3 / 3

Storage

18.4 / 50 GB

Rs 24,900 / month · Lab, Pharmacy, Panels includedUpgrade to Enterprise

Security & audit

MFA for owners & managers

Auto log-off after idle10 minutes15 minutes30 minutes

Break-glass access alerts

Audit log (latest)

Time	User	Action	Record	IP / device
11:04:12	Dr. Ayesha Siddiqui	prescription.sign	RX-118203 · Muhammad Imran	10.0.1.24 · Chrome
10:52:40	Sadia (Reception)	invoice.discount.request	INV-2610-04177 · 20%	10.0.1.11 · Edge
10:31:07	Dr. Hamza Qureshi	record.break_glass	MRN 10-09921 · reason: emergency	10.0.1.30 · iPad
09:58:19	Bilal Ahmed	patient.export	Excel · 412 rows	39.45.x.x · Chrome

Audit entries are append-only and hash-chained. Chain verified ✓ today 06:00.